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Return Policy

RETURNS & EXCHANGES:

Thank you for shopping with us. We will gladly return or exchange your Tenersboots purchase. Please note important information below:

  • Items may be returned or exchanged within 30 days of date received.
  • All items should be in new and unworn condition with tags.
  • Boots should not show any sign of wear. We suggest you stay on carpet when ensuring the correct fit.

RETURN BY MAIL

  • If you are mailing back your item for exchange or return, we suggeset you use a trackable shipping method
  • We do not cover return shipping costs.

Please send to:
Tener's Western Outfitters
Attention: Returns Department
4320 W. Reno Ave.
Oklahoma City, OK 73107

RETURN IN STORE

  • Bring your item to Tener's stores in Oklahoma City or Edmond.
  • Any salesperson can assist you with your return.

If you are exchanging, there will be a $10 fee to cover shipping of new item.

Returns will be refunded to card used for purchase.


For more information or you have any questions, you can email us at: [email protected] or you can call (405) 946-5500, Out-of-state, call 1 (800) 654-6715.